1. Acceptance of Terms
By accessing or using Baoo Web's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
These Terms constitute a legally binding agreement between you and Baoo Web. Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.
2. Description of Services
Baoo Web provides website and web application development services, including but not limited to:
- Custom website development
- Web application development
- E-commerce development
- API and backend development
- Website performance and SEO optimization
- Website maintenance and support
Our services are provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. User Accounts and Registration
Account Creation
To access certain features, you may be required to create an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Update your information as necessary to keep it current
- Notify us immediately of any unauthorized use of your account
Account Responsibility
You are responsible for all activities that occur under your account. You may not:
- Share your account credentials with others
- Create multiple accounts for the same individual or entity
- Use another person's account without permission
- Create accounts using false or misleading information
4. Acceptable Use Policy
You agree to use our services only for lawful purposes. You may not:
Prohibited Activities
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services to build products intended to defraud users
- Resell or redistribute our services without permission
- Use automated tools to scrape or extract data
Content Guidelines
When submitting a project or codebase for review, you must ensure:
- You have the right to share the codebase for analysis
- The project does not facilitate illegal activity
- You comply with the licensing terms of any third-party code included
5. Payment Terms
Engagements and Plans
Some of our services require payment. By engaging a paid service or plan, you agree to:
- Pay all fees associated with your selected engagement
- Provide valid payment information
- Authorize recurring charges for maintenance plans, where applicable
- Pay any applicable taxes
Billing and Renewals
- Maintenance and support plans automatically renew unless cancelled
- Fees are charged in advance for each billing period or project milestone
- Price changes will be communicated with 30 days notice
- Refunds are provided according to our refund policy
Cancellation and Refunds
You may cancel your subscription at any time. Refunds are available:
- Within 30 days of initial purchase
- For service outages exceeding 24 hours
- At our discretion for exceptional circumstances
6. Intellectual Property Rights
Our Intellectual Property
Baoo Web and its services are protected by intellectual property laws. We retain all rights to:
- Our internal tooling, frameworks, and development methodology
- Website content, designs, and trademarks
- Reports and insights generated by our reviews
- Educational materials and documentation
Limited License
We grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes, subject to these Terms.
User Content and Custom Code
You retain ownership of any content or source material you submit to our services. Custom code delivered under a paid development engagement is owned by you upon full payment, unless otherwise agreed in a separate written agreement.
7. Disclaimers and Warranties
Service Availability
While we strive for high availability, we do not guarantee that our services will be:
- Available at all times without interruption
- Free from errors or defects
- Compatible with every browser, device, or third-party integration
- Meeting your specific requirements
Results Disclaimer
We provide development and optimization services to help improve your website or application, but we cannot guarantee:
- Specific search ranking, traffic, or business outcomes
- Protection against issues arising from third-party dependencies, hosting, or infrastructure
- Results within a specific timeframe
8. Limitation of Liability
To the maximum extent permitted by law, Baoo Web shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or business opportunities
- Loss of data resulting from user error or third-party service failures
- Service interruptions or downtime
- Third-party actions or dependencies outside our engagement scope
Our total liability for any claims shall not exceed the amount you paid for our services in the 12 months preceding the claim.
9. Termination
Termination by You
You may terminate your engagement at any time by:
- Cancelling your subscription through your account settings
- Contacting our customer support team
- Following the cancellation process outlined in our engagement agreement
Termination by Us
We may terminate or suspend your account if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
10. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in California.
11. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will post the updated Terms on our website and update the "last modified" date. Material changes will be communicated via email or website notice where required by law.
12. Contact Information
If you have questions about these Terms, please contact us:
Email: support@baootech.com
Address: San Jose, CA 95116, United States
Phone: +1 (669) 669-2424
Toll-Free: +1 (888) 408-1188